- Data Protection
Information on data protection and data processing
Note: The following privacy policy applies exclusively to AccessGO’s website at www.accessgo.de. It does not apply to the AccessGO widget embedded on customer websites or to the underlying AccessGO technology. In particular, no cookies are used there.
General
As the operator of this website and as a company, we come into contact with your personal data. This refers to all data that provides information about you and by which you can be identified. In this privacy policy, we would like to explain how, for what purpose, and on what legal basis we process your data.
The party responsible for data processing on this website and within our company is:
DGfB Deutsche Gesellschaft für Barrierefreiheit mbH
Choriner Straße 62
10435 Berlin
TÜV-, IHK- and DGI-certified data protection officer:
DataGAP GmbH
Markus Altenburg
team@datagap.de
General information
How long do we store your data?
In some places in this privacy policy, we inform you how long we, or the companies that process your data on our behalf, store your data. If no such information is provided, we store your data until the purpose for processing no longer applies, you object to the processing, or you withdraw your consent to the processing.
In the event of an objection or withdrawal, however, we may continue to process your data if at least one of the following conditions applies:
- We have compelling legitimate grounds for continuing the processing that override your interests, rights, and freedoms (only in the case of an objection to data processing; if the objection relates to direct marketing, we cannot invoke compelling legitimate grounds).
- The processing is necessary to assert, exercise, or defend legal claims (does not apply if your objection relates to direct marketing).
- We are legally obliged to retain your data.
In this case, we will delete your data as soon as the condition(s) no longer apply.
Transfer of data to the USA
We also use tools on our website from companies that transfer your data to the USA and store it there and, if applicable, further process it. The European Commission has adopted an adequacy decision for the EU–US Data Privacy Framework. This establishes that the USA ensures an adequate level of protection for personal data from the EU that is transferred to US companies. This decision is based on new safeguards and measures introduced by the USA to meet data protection requirements. The adequacy decision includes, among other things, restrictions and safeguards regarding access by US intelligence services to the data. Binding safeguards have been introduced to limit access by US intelligence services to what is necessary and proportionate for the protection of national security. In addition, enhanced oversight of the activities of US intelligence services has been established to ensure that the restrictions on surveillance activities are complied with. An independent redress mechanism has also been set up to handle and resolve complaints from European citizens regarding access to their data. The EU–US Data Privacy Framework thus enables European companies to transfer data to certified US companies without having to introduce additional data protection safeguards. You can view a list of all certified companies at the following link: https://www.dataprivacyframework.gov/s/participant-search
A change to the European Commission’s decision cannot be ruled out.
Your rights
Objection to data processing
IF YOU READ IN THIS PRIVACY POLICY THAT WE HAVE LEGITIMATE INTERESTS IN PROCESSING YOUR DATA AND THEREFORE BASE THIS ON ART. 6(1) SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT UNDER ART. 21 GDPR TO OBJECT TO THIS. THIS ALSO APPLIES TO PROFILING BASED ON THE ABOVE PROVISION. THE REQUIREMENT IS THAT YOU STATE REASONS FOR THE OBJECTION ARISING FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT MARKETING.
THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS DOES NOT APPLY ONLY IF ONE OF THE FOLLOWING CONDITIONS IS MET:
- WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS.
- THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS.
THE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST DIRECT MARKETING OR AGAINST PROFILING RELATED TO IT.
Further rights
Withdrawal of your consent to data processing
Many processing operations are carried out on the basis of your consent. You give this, for example, by ticking a corresponding box in online forms before submitting the form, or by allowing certain cookies when you visit our website. You can withdraw your consent at any time without giving reasons (Art. 7(3) GDPR). From the time of withdrawal, we may no longer process your data. The only exception: we are legally obliged to retain the data for a certain period of time. Such retention periods exist in particular under tax and commercial law.
Right to lodge a complaint with the competent supervisory authority
If you believe that we are violating the General Data Protection Regulation (GDPR), you have the right under Art. 77 GDPR to lodge a complaint with a supervisory authority. You may contact a supervisory authority in the Member State of your habitual residence, your place of work, or the place of the alleged infringement. The right to lodge a complaint exists in addition to administrative or judicial remedies.
Right to data portability
Data that we process automatically on the basis of your consent or in performance of a contract must be provided by us to you or to a third party in a commonly used, machine-readable format if you request it. We may transfer the data to another controller only insofar as this is technically feasible.
Right of access, erasure, and rectification
Under Art. 15 GDPR, you have the right to obtain, free of charge, information about which personal data we have stored about you, where the data comes from, to whom we transfer the data, and for what purpose it is stored. If the data is incorrect, you have the right to rectification (Art. 16 GDPR); under the conditions of Art. 17 GDPR, you may request that we delete the data.
Right to restriction of processing
In certain situations, you may request that we restrict the processing of your data under Art. 18 GDPR. The data may then—apart from storage—only be processed as follows:
- with your consent
- to assert, exercise, or defend legal claims
- to protect the rights of another natural or legal person
- for reasons of an important public interest of the European Union or a Member State
The right to restriction of processing applies in the following situations:
- You have contested the accuracy of the personal data stored by us and we need time to verify this. The right applies for the duration of the verification.
- The processing of your personal data is unlawful or was unlawful in the past. The right applies alternatively to deletion of the data.
- We no longer need your personal data, but you need it to assert, exercise, or defend legal claims. The right applies alternatively to deletion of the data.
- You have lodged an objection under Art. 21(1) GDPR and your interests and ours must now be weighed against each other. The right applies as long as the outcome of the balancing test has not yet been determined.
Hosting and Content Delivery Networks (CDN)
External hosting
Our website is hosted on a server of the following internet service provider (host):
One.com Group AB
Carlsgatan 3
211 20 Malmö Sweden
Has a data processing agreement been concluded with the host, or are Standard Contractual Clauses (SCC) used?
Yes
How do we process your data?
The host stores all data from our website. This also includes all personal data that is collected automatically or through your input. This may include, in particular: your IP address, pages accessed, names, contact details and enquiries, as well as meta and communication data. When processing data, our host follows our instructions and always processes the data only to the extent necessary to fulfil its service obligations to us.
On what legal basis do we process your data?
Since we use our website to address potential customers and maintain contact with existing customers, data processing by our host serves the initiation and performance of contracts and is therefore based on Art. 6(1)(b) GDPR. In addition, it is our legitimate interest as a company to provide a professional online presence that meets the necessary requirements for security, speed, and efficiency. In this respect, we also process your data on the basis of Art. 6(1)(f) GDPR.
SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, such as enquiries via forms or registration data, our website uses SSL/TLS encryption.
You can recognise an encrypted connection by the fact that your browser’s address line changes from `http://` to `https://` and by the padlock symbol in the browser bar.
How do we process your data?
If SSL/TLS encryption is enabled, data that you transmit to us cannot, according to the current state of the art, be easily read by third parties. The encryption serves in particular to safeguard the confidentiality and integrity of communication between your end device and our server.
On what legal basis do we process your data?
The use of an encrypted connection is part of our technical and organisational measures to ensure a level of protection appropriate to the risk (Art. 32 GDPR). It is also based on our legitimate interest in providing our online offering securely and protecting communication with you (Art. 6(1)(f) GDPR).
Google Cloud CDN
What is Google Cloud CDN?
Content Delivery Network (CDN) of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Has a data processing agreement been concluded with Google Cloud CDN?
Yes
Where can you find more information about data protection at Google Cloud?
https://cloud.google.com/terms/cloud-privacy-notice
On what basis do we transfer your data to the USA?
On the basis of the European Commission’s adequacy decision and the company’s corresponding certification.
How do we process your data?
We use Google’s global content delivery network. It ensures that all content we provide online reaches you quickly, even when large volumes of data have to be moved over long distances. This is made possible by placing the network, with all its technical capabilities and servers worldwide, between our website and your browser, analysing data traffic and filtering out malicious data before it reaches our server. In doing so, Google also comes into contact with personal data collected via our website. In addition, the company may use cookies or other technologies to recognise internet users.
On what legal basis do we process your data?
We have a legitimate interest in providing visitors to our website with an online offering that is as fast and efficient as possible. Data processing is therefore based on Art. 6(1)(f) GDPR.
Data collection on this website
Use of cookies
Our website places cookies on your device. These are small text files used for different purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are required to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to use the benefits of a shopping cart in an online shop. Other cookies are used to analyse user behaviour or optimise advertising measures. If we use third-party services on our website, e.g. to process payments, these companies may also place cookies on your device when you access the website (so-called third-party cookies).
How do we process your data?
Session cookies are stored on your device only for the duration of a session. As soon as you close the browser, they disappear automatically. Persistent cookies, on the other hand, remain on your device unless you delete them yourself. This can, for example, result in your user behaviour being analysed on an ongoing basis. You can use your browser settings to influence how it handles cookies:
- Would you like to be informed when cookies are set?
- Would you like to generally exclude cookies or exclude them in specific cases?
- Would you like cookies to be deleted automatically when you close the browser?
If you disable or do not allow cookies, the functionality of the website may be limited.
If we use cookies from other companies or for analysis purposes, we will inform you about this in this privacy policy. We will also request your consent in this regard when you access our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that visitors can use our online offerings without technical issues and that all desired functions are available to them. The storage of necessary and functional cookies on your device is therefore based on Art. 6(1)(f) GDPR. We use all other cookies on the basis of Art. 6(1)(a) GDPR, provided you give us your consent. You can withdraw this at any time with effect for the future. If you have consented, when consent was requested, to the placement of necessary and functional cookies, the storage of these cookies is also carried out exclusively on the basis of your consent.
Cookie consent with Borlabs Cookie
What is Borlabs Cookie?
Cookie widget for compliance with the GDPR and ePrivacy
Who processes your data?
Only us, not the provider of Borlabs Cookie
Where can you find more information about data protection at Borlabs Cookie?
https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/
How do we process your data?
We use Borlabs Cookie to obtain your consent to store cookies on your device. When you visit our website and close the Borlabs Cookie window requesting consent, a Borlabs cookie with the following content is stored in your browser:
- Cookie lifetime
- Cookie version
- Domain and path of the website
- Consents
- a randomly generated ID
This data is not transmitted to the provider of Borlabs Cookie.
We store the data until the purpose for storing the data no longer applies, you delete the Borlabs Cookie, or you request that we delete the data. This does not apply only if we are legally obliged to retain the data.
On what legal basis do we process your data?
We are legally obliged to obtain the consent of our website visitors for the use of certain cookies. To fulfil this obligation, we use Borlabs Cookie. The legal basis for data processing is therefore Art. 6(1)(c) GDPR.
Server log files
Server log files record all requests and access to our website and capture error messages. They also include personal data, in particular your IP address. However, this is anonymised by the provider after a short time, so we cannot attribute the data to you personally. The data is automatically transmitted from your browser to our provider.
How do we process your data?
Our provider stores the server log files in order to track activities on our website and identify errors. The files contain the following data:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address (if applicable, anonymised)
We do not merge this data with other data; we use it solely for statistical evaluation and to improve our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our website runs without errors. We also have a legitimate interest in obtaining an anonymised overview of access to our website. Data processing is therefore lawful under Art. 6(1)(f) GDPR.
Contact form
You can send us a message via the contact form on this website.
How do we process your data?
We store your message and the information from the form in order to process your enquiry, including follow-up questions. This also includes the contact details provided. We do not pass the data on to other persons without your consent.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- Your enquiry has been conclusively processed.
- You request that we delete the data.
- You withdraw your consent to storage.
This does not apply only if we are legally obliged to retain the data.
On what legal basis do we process your data?
If your enquiry is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. In all other cases, it is our legitimate interest to process enquiries addressed to us effectively. The legal basis for data processing is therefore Art. 6(1)(f) GDPR. If you have consented to the storage of your data, Art. 6(1)(a) GDPR is the legal basis. In this case, you can withdraw your consent at any time with effect for the future.
Registration / user account
On our website, you have the option to create a user account to use our services (e.g. access to AccessGO functions and management of your settings).
How do we process your data?
As part of registration, we process the data you provide in the registration form. This includes, in particular:
– Email address
– a password chosen by you
– if applicable, name, company name, role, and other information insofar as this is requested in the form
Which details are mandatory fields is marked accordingly in the registration form.
We use this data to
– identify you as a user and enable you to access your user account,
– create, manage, and secure your user account,
– initiate and perform the contractual relationship with you,
– contact you as needed in connection with the use of our offering (e.g. for support enquiries or important changes).
How long do we store your data?
We store the data collected during registration for as long as your user account exists.
If you delete your user account or have it deleted by us, the associated personal data will be deleted from our active systems, unless statutory retention obligations prevent this (e.g. commercial or tax law deadlines). In this case, the data will be blocked for the duration of the statutory retention periods and deleted after these periods expire.
On what legal basis do we process your data?
The processing of your registration data is necessary for the initiation and/or performance of the user agreement with you and is carried out on the basis of Art. 6(1)(b) GDPR.
Insofar as we also evaluate your data to ensure the security of our systems, prevent misuse, or optimise our online offering, this is carried out on the basis of our legitimate interest in the secure and efficient operation of our website and services (Art. 6(1)(f) GDPR).
Enquiry by email, telephone, or fax
You can send us a message by email or fax, or call us.
How do we process your data?
We store your message as well as the contact details you provide or the transmitted telephone number in order to process your enquiry, including follow-up questions. We do not pass the data on to other persons without your consent.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- Your enquiry has been conclusively processed.
- You request that we delete the data.
- You withdraw your consent to storage.
This does not apply only if we are legally obliged to retain the data.
On what legal basis do we process your data?
If your enquiry is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. In all other cases, it is our legitimate interest to process enquiries addressed to us effectively. The legal basis for data processing is therefore Art. 6(1)(f) GDPR. If you have consented to the storage of your data, Art. 6(1)(a) GDPR is the legal basis. In this case, you can withdraw your consent at any time with effect for the future.
Cal.com
What is Cal.com?
Appointment scheduling tool
Who processes your data?
Cal.com, Inc. 2261 Market Street, #4382 94114 San Francisco, USA.
Has a data processing agreement been concluded with Cal.com?
Yes
Where can you find more information about data protection at Cal.com?
On what basis do we transfer your data to the USA?
Cal.com complies with the European Commission’s Standard Contractual Clauses (see https://cal.com/de/privacy and https://cal.com/de/security).
How do we process your data?
To schedule an appointment with us, you can use the Cal.com tool on our website. We use the data for planning, conducting, and, if applicable, following up on the appointment.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- The purpose of data processing no longer applies.
- You request that we delete the data.
- You withdraw your consent to storage.
This does not apply only if we are legally obliged to retain the data.
On what legal basis do we process your data?
We have a legitimate interest in scheduling appointments with customers and other interested parties as easily as possible. Data processing is therefore based on Art. 6(1)(f) GDPR. If you have consented to the storage of your data, Art. 6(1)(a) GDPR is the sole legal basis.Acuity Scheduling
Analytics tools and advertising
We use the following tools to analyse the behaviour of our website visitors and to show you advertising.
Google Tag Manager
What is Google Tag Manager?
Tag management system for integrating tracking codes and conversion pixels from Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Where can you find more information about data protection at Google Tag Manager?
https://policies.google.com/privacy
On what basis do we transfer your data to the USA?
On the basis of the European Commission’s adequacy decision and the company’s corresponding certification.
How do we process your data?
We use Google Tag Manager. The tool helps us integrate, manage, and deploy tracking codes and conversion pixels on our website. Google Tag Manager itself does not create user profiles, does not place cookies on your device, and does not analyse your behaviour as a user. However, it does collect your IP address and transmits it to Google servers in the USA.
On what legal basis do we process your data?
We have a legitimate interest in the fast and straightforward integration and management of various tools on our website. The use of Google Tag Manager is therefore lawful under Art. 6(1)(f) GDPR. If you have consented to the transfer of your IP address, we process your data exclusively on the basis of Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future.
Google Analytics
What is Google Analytics?
Tool for analysing user behaviour from Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Where can you find more information about data protection at Google Analytics?
https://support.google.com/analytics/answer/6004245?hl=de
On what basis do we transfer your data to the USA?
On the basis of the European Commission’s adequacy decision and the company’s corresponding certification.
How can you prevent data collection?
Among other things, with a browser widget: https://tools.google.com/dlpage/gaoptout?hl=de
How do we process your data?
We are always interested in optimising our online offering for visitors to our website and placing advertising in the best possible way. Google Analytics helps us with this; it is a tool that analyses user behaviour and thus provides us with the necessary data basis for adjustments. Through the tool, we receive information about the origin of our visitors, their page views and time spent on pages, as well as the operating system they use.
Standard processing
To collect data, Google Analytics uses cookies, device fingerprinting, or other technologies to recognise users. The data is transmitted to Google servers in the USA and, with the help of the IP address also collected, is combined into a profile that can be assigned to you or your device.
You can prevent Google from processing your data by installing a browser widget provided by Google itself: https://tools.google.com/dlpage/gaoptout?hl=de.
How long do we store your data?
According to Google, data stored at user and event level that is linked to cookies, user identifiers (e.g. user IDs), or advertising IDs is deleted or anonymised after 14 months (see https://support.google.com/analytics/answer/7667196?hl=de).
On what legal basis do we process your data?
As the website operator, we have a legitimate interest in analysing user behaviour for the purpose of optimising our online offering and the advertising placed there. Data processing is therefore lawful under Art. 6(1)(f) GDPR. If, for example, you have consented to the storage of cookies or otherwise consented to data processing by Google Analytics, Art. 6(1)(a) GDPR is the sole legal basis. You can withdraw your consent at any time with effect for the future.
Google Ads
What is Google Ads?
Online advertising programme of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Has a data processing agreement been concluded with Google Ads?
Yes
Where can you find more information about data protection at Google Ads?
https://policies.google.com/privacy?hl=de&gl=de
On what basis do we transfer your data to the USA?
On the basis of the European Commission’s adequacy decision and the company’s corresponding certification.
How do we process your data?
We use Google Ads. Google’s advertising programme enables us to display ads in the Google search engine or on third-party websites when visitors to our website enter certain search terms on Google (keyword targeting). Furthermore, we can place targeted ads based on user data available at Google (e.g. location data and interests) (audience targeting). We evaluate the collected data quantitatively, for example by analysing which search terms led to our ads being displayed and how many ads resulted in corresponding clicks.
On what legal basis do we process your data?
As the website operator, we have a legitimate interest in placing and evaluating advertisements. Data processing is therefore lawful under Art. 6(1)(f) GDPR. If, for example, you have consented to the storage of cookies or otherwise consented to data processing by Google, Art. 6(1)(a) GDPR is the sole legal basis. You can withdraw your consent at any time with effect for the future.
Google Analytics Remarketing
What is Google Analytics Remarketing?
Tool for personalised advertising from Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Where can you find more information about data protection at Google Analytics Remarketing?
https://www.google.de/intl/de/policies/privacy/ and https://policies.google.com/technologies/ads
On what basis do we transfer your data to the USA?
On the basis of the European Commission’s adequacy decision and the company’s corresponding certification.
How can you prevent data processing?
By objecting to personalised advertising in your Google account or on this page: https://www.google.com/settings/ads/onweb/
How do we process your data?
We are always interested in placing our advertising in the best possible way. The remarketing function of Google Analytics helps us with this.
Standard processing
Remarketing means that we analyse your behaviour on our website in order to assign you to a specific advertising audience and then display suitable advertising messages to you when you visit other websites. In addition, we link the advertising audiences with Google’s cross-device functions. This enables us to display interest-based, personalised advertising messages—tailored to you based on your usage and browsing behaviour on one device (e.g. your mobile phone)—also on another device (e.g. a tablet or PC).
Object to personalised advertising
You can adjust the ad settings in your Google account. To do so, click the following link and log in: https://adssettings.google.com/authenticated. Outside your Google account, you can object to personalised advertising at the following link: https://www.google.com/settings/ads/onweb/ (the setting then applies only to the device and browser currently in use).
On what legal basis do we process your data?
As the website operator, we have a legitimate interest in the effective marketing of our services and products. Data processing is therefore lawful under Art. 6(1)(f) GDPR. If, for example, you have consented to the storage of cookies or otherwise consented to data processing by Google Analytics Remarketing, Art. 6(1)(a) GDPR is the sole legal basis. You can withdraw your consent at any time with effect for the future.
META Pixel
What is META Pixel?
Tool for analysing user behaviour that measures the effectiveness of advertising on Facebook
Who processes your data?
Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland
Has a data processing agreement been concluded with META Pixel?
Yes
Where can you find more information about data protection at META Pixel?
https://de-de.facebook.com/about/privacy/
On what basis do we transfer your data to the USA?
On the basis of the European Commission’s adequacy decision and the company’s corresponding certification.
How can you prevent data processing?
If you have a Facebook account: Deactivate the remarketing function “Custom Audiences” in the ad settings section (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen).
If you do not have a Facebook account: Deactivate usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
How do we process your data?
We use the META Pixel on our website. This analysis tool helps us learn more about the behavior of visitors to our website after they have clicked on one of our Facebook ads. This allows us to measure the effectiveness of our Facebook advertising and align future advertising measures with the insights gained. The data that Facebook collects via the pixel is anonymous to us as the operator of this website. We cannot identify you as a visitor. However, the data is stored and processed by Facebook. Facebook establishes a connection to your Facebook account via the pixel and uses the data to display advertising within and outside the network (see Facebook Data Use Policy). In the course of storage and processing, Facebook also transmits the data to the USA and other third countries.
If you have a Facebook account, you can deactivate the remarketing function “Custom Audiences” in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.
If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
On what legal basis do we process your data?
As a website operator, we have a legitimate interest in effective advertising measures on social networks. The data processing is therefore lawful under Art. 6(1)(f) GDPR. In the event that you have consented to the storage of cookies or otherwise consented to data processing by Facebook, Art. 6(1)(a) GDPR is the sole legal basis. You can revoke your consent at any time with effect for the future.
Google Ads Remarketing
What is Google Ads Remarketing?
Online advertising program of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Has a data processing agreement been concluded with Google Ads Remarketing?
Yes
Where can you find more information about data protection at Google Ads Remarketing?
https://policies.google.com/privacy?hl=de&gl=de
On what basis do we transfer your data to the USA?
On the basis of the adequacy decision of the European Commission and the corresponding certification of the company.
How do we process your data?
We use Google Ads Remarketing. Remarketing is an online marketing function in which advertising is displayed to users who have already interacted with a website or online shop. Google Remarketing uses data from the Google advertising platform and Google Ads tracking to target advertising campaigns specifically at users who have already shown interest in a particular product or service. Google’s advertising program enables us to display ads in the Google search engine or on third-party websites when visitors to our website enter certain search terms on Google (keyword targeting). Furthermore, we can place targeted ads based on user data available at Google (e.g., location data and interests) (audience targeting). We evaluate the collected data quantitatively by, for example, analyzing which search terms led to the display of our ads and how many ads led to corresponding clicks.
You can adjust the advertising settings in your Google account. To do this, click on the following link and log in: https://www.google.com/settings/ads/onweb/
On what legal basis do we process your data?
As a website operator, we have a legitimate interest in placing and evaluating advertisements. The data processing is therefore lawful under Art. 6(1)(f) GDPR. In the event that you have consented to the storage of cookies or otherwise consented to data processing by Google, Art. 6(1)(a) GDPR is the sole legal basis. You can revoke your consent at any time with effect for the future.
Brevo
What is Brevo?
Service for sending newsletters and messages and for analyzing recipient behavior as well as for managing marketing activities
Who processes your data?
Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany
Where can I find more information about data protection at Brevo?
https://www.brevo.com/de/legal/privacypolicy/ and https://www.brevo.com/de/legal/antispampolicy/
How do we process your data?
Brevo enables us to manage a database of email contacts, phone numbers, or any other contact information to communicate with customers and other interested parties.
This may also include collecting information about the date and time a message was read, as well as when the contact interacted with incoming messages, for example by clicking on links contained therein.
It is also possible to send timed messages to customers and other interested parties.
If you would like to receive our newsletter or other messages, we need your email address/corresponding contact information. We will also verify using a confirmation email (double opt-in procedure) that you are actually the owner of this email address and/or phone number. We do not collect any further data or only on a voluntary basis. We use your data exclusively for sending newsletters/messages.
If we send a newsletter via Brevo and you open it, a file contained in the newsletter automatically connects to Brevo’s servers. This way, the service learns that the newsletter has been opened and registers all clicks on the links contained therein. In addition, Brevo collects technical information, such as the time of retrieval, the IP address, browser type, and operating system.
You can unsubscribe from the newsletter/message service at any time.
How long do we store your data?
After you unsubscribe, the data will be deleted from the newsletter distribution list. In some cases, we may also place your email address on a blacklist; this is necessary, for example, if you have objected to receiving advertising from us. The storage is then based on Art. 6(1)(f) GDPR.
Otherwise, we reserve the right to delete the data at any time after the purpose of collection ceases or at our own discretion.
On what legal basis do we process your data?
By subscribing to the mailing list, you consent to data processing by Brevo. This is therefore lawful on the basis of Art. 6(1)(a) GDPR. You can revoke your consent by unsubscribing from the newsletter or by sending us an informal message. This means that from that point on, we may no longer send you newsletters.
Widgets and Tools
Vimeo (without tracking)
What is Vimeo?
Video platform
Who processes your data?
Vimeo Inc., 330 West 34th Street, 5th Floor, New York, New York 10001, USA
Where can you find more information about data protection at Vimeo?
On what basis do we transfer your data to the USA?
On the basis of standard contractual clauses of the European Commission and legitimate business interests (see https://vimeo.com/privacy#international_data_transfers_and_certain_user_rights)
How do we process your data?
You can watch Vimeo videos on our website. As soon as you access a page on which we have embedded a Vimeo video, this is communicated to Vimeo’s servers. Vimeo also learns your IP address. However, because we have made appropriate settings in the Vimeo widget, Vimeo will neither leave cookies on your device nor track your browsing behavior.
On what legal basis do we process your data?
By embedding Vimeo videos, we want to make our website more appealing. This is our legitimate interest as a company and is therefore lawful under Art. 6(1)(f) GDPR.
If you have consented to data processing, we process your data exclusively on the basis of Art. 6(1)(a) GDPR. You can revoke your consent at any time. From the time of revocation, we may no longer process your data.
Spotify
What is Spotify?
Audio streaming service
Who processes your data?
Spotify AB, Regeringsgatan 19, 111 53 Stockholm, Sweden
Where can you find more information about data protection at Spotify?
https://www.spotify.com/de/legal/privacy-policy/
How do we process your data?
We use Spotify widgets on our website. You can recognize them by the green logo. When you visit our website, your browser establishes a direct connection to the Spotify server. Spotify thus learns that a device with your IP address has visited our website. If you are logged into your Spotify account when you click the Spotify button on our website, Spotify can associate the visit to our website with your personal profile. If you do not want this, you must log out of your Spotify account before continuing to browse the internet.
Spotify also uses cookies from Google Analytics, a tool for collecting and analyzing user behavior on the internet by the US company Google LLC. You must therefore assume that your data will be passed on to Google. We have no influence over this.
On what legal basis do we process your data?
By embedding Spotify widgets, we want to make our website an acoustic experience for visitors. This is our legitimate interest as a company and is therefore lawful under Art. 6(1)(f) GDPR.
If you have consented to data processing, we process your data exclusively on the basis of Art. 6(1)(a) GDPR. You can revoke your consent at any time. From the time of revocation, we may no longer process your data.
Make
What is Make?
Visual platform that includes tools for process automation, design, and development
Who processes your data?
Celonis Inc.; One World Trade Center, 87th Floor, New York, NY, 10007, USA
Where can you find more information about data protection at Make?
https://www.make.com/en/privacy-notice
On what basis do we transfer your data to the USA?
On the basis of the adequacy decision of the European Commission and the corresponding certification of the company.
How do we process your data?
Make is used to automate and simplify processes within one or more software applications. Typically, this involves the technical design of data flows. However, depending on the specific use case, personal data may also be processed. Only anonymized data is used for analysis.
On what legal basis do we process your data?
The use of Make is based on Art. 6(1)(f) GDPR. We have a legitimate interest in designing our processes as simply and efficiently as possible.
eCommerce and Payment Providers
Payment Services
To enable you to conveniently pay for your purchases on our website, we use the services of payment providers, i.e., external companies that process payments for us. You can find the specific providers in the list at the end of this section.
How do we process your data?
For the payment process, you must provide certain personal data, such as your name, account details, or credit card number. We pass this data on to the respective payment service. The respective contractual and data protection provisions of the respective services apply to the transaction itself.
On what legal basis do we process your data?
We pass on your data to fulfill the contract we have concluded with you. The basis for data processing is therefore Art. 6(1)(b) GDPR. We also have a legitimate interest in processing purchases as quickly, conveniently, and securely as possible. The legal basis in this respect is also Art. 6(1)(f) GDPR. If you have consented to the disclosure of your data, the data processing is based on Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future.
Which payment services do we use?
Stripe
What is Stripe?
Online payment service
Who processes your data?
Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland
Where can you find more information about data protection at Stripe?
On what basis do we transfer your data to the USA?
On the basis of the adequacy decision of the European Commission and the corresponding certification of the company
Audio and Video Conferencing
As a company, we are in contact with many people: customers, business partners, service providers, etc. In addition to other means of communication, we also use so-called online conference tools for this exchange. You can find data protection-relevant information about the provider(s) of the tools we use at the end of this section. If you communicate with us via such a tool, not only we, but especially the provider of the respective tool, process your personal data.
How do we process your data?
Online conference tools collect and store various personal data to enable participation in an online conference and its smooth execution. In addition to registration, conference, and technical data, this also includes certain communication content.
- Registration data: Your email address and/or phone number and, if applicable, other data you provide when registering for the conference.
- Conference data: Start, end, and duration of your participation in the conference, the number of participants, and other metadata about the conference.
- Technical data: IP address, MAC address, device ID, device type, operating system and version, client version, camera type, microphone or speaker, and the type of connection.
- Communication content: Cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.
For details on data processing, please refer to the privacy policies of the respective conference tool provider.
How long do we store your data?
As your communication partner, we delete your data on our systems as soon as one of the following occurs:
- The purpose of data processing ceases.
- You request us to delete the data.
- You revoke your consent to storage.
This only does not apply if we are legally obliged to retain the data.
Cookies remain on your device until you delete them.
The providers of conference tools also store your data for their own purposes. What this means for the duration of storage of your data, please inquire directly with the providers.
On what legal basis do we process your data?
If we are already contractually bound or you wish to conclude a contract with us, we use conference tools to fulfill the contract or to inform you about our services or products. The data processing is therefore based on Art. 6(1)(b) GDPR. Otherwise, the use of conference tools serves simple and fast communication, without which we could not run our business efficiently. We therefore also have a legitimate interest in data processing pursuant to Art. 6(1)(f) GDPR. Another legal basis may be your consent. In this case, Art. 6(1)(a) GDPR applies. This basis ceases for the future if you revoke your consent.
Which online conference tools do we use?
ClickMeeting
What is ClickMeeting?
Communication platform for webinars, video conferences, and online meetings
Who processes your data?
ClickMeeting Spółka z ograniczoną odpowiedzialnością, ul. Arkońska 6/A4, 80-387 Gdańsk, Poland
Has a data processing agreement been concluded with ClickMeeting?
Yes
Where can you find more information about data protection at ClickMeeting?
Own Services / Other
Handling of Applicant Data
If you would like to work for us, we are happy to receive your application. We treat all transmitted personal data strictly confidentially. This also applies to data that we only collect later in the course of the application process.
How do we process your data?
We store all data that we collect during the application process and use it to the extent necessary to make a decision about establishing an employment relationship. In addition to contact and communication data as well as application documents, this also includes, for example, notes that we make during application interviews. We only pass on your data within our company to persons who are involved in processing your application.
If your application is successful, we store the data required to carry out the employment relationship in our data processing systems.
If we cannot currently offer you a suitable position, we would be happy to include your data in our applicant pool with your consent. This gives us the opportunity to contact you if a position becomes available that matches your profile.
How long do we store your data?
If we cannot make you a job offer, you decline a job offer, or you withdraw your application, we reserve the right to retain your documents and other application data for up to 6 months after the end of the application process. The reason is that we may need the data for evidentiary purposes in the event of a legal dispute. After the expiry of the period, we delete the data and destroy the documents. If a legal dispute is actually imminent or already pending, we delete the data and documents when they are no longer needed for evidentiary purposes.
We delete data in the applicant pool no later than 2 years after consent is granted. If you revoke your consent before the expiry of this period, we will delete it earlier.
The deletion of your data always presupposes that we are not legally obliged to retain it for longer.
On what legal basis do we process your data?
We process your applicant data on the basis of Section 26 BDSG-neu (initiation of an employment relationship) and Art. 6(1)(b) GDPR (general contract initiation).
The same applies if your application is successful.
If we cannot make you a job offer, you decline a job offer, or you withdraw your application, we have a legitimate interest in using your data for evidentiary purposes in a possible legal dispute. The data processing is therefore based on Art. 6(1)(f) GDPR.
If you have expressly consented to the storage of your data, we process your data on the basis of Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future.
Additional Services and Data Processing
Use of the AccessGO Tool to Improve Accessibility
To improve the accessibility of our website, we use the tool AccessGO from DGfB Deutsche Gesellschaft für Barrierefreiheit mbH, Choriner Straße 62, 10435 Berlin.
AccessGO is a cloud-based software tool that helps us make our website more accessible and provide visitors with additional functions for individual display (e.g., contrast enhancement, font size adjustment, or read-aloud function).The integration is carried out via data protection-compliant hosting. As part of the use, the IP address of website visitors is processed briefly in order to technically provide the functionality of the tool. Beyond this, no storage of personal data, no setting of cookies, and no disclosure to third parties takes place.
The processing is based on our legitimate interest (Art. 6(1)(f) GDPR) in the accessible design of our online offering and to fulfill legal obligations pursuant to Section 12 BGG and EU Directive 2016/2102.Further information about the tool can be found at: https://www.accessgo.de
JOIN Solutions
We also use the recruiting software from Join. The service provider is the Swiss company JOIN Solutions AG, Eichenstrasse 2, 8808 Pfäffikon SZ, Switzerland. Your data may be transferred to Switzerland. Switzerland is outside the scope of the GDPR. However, the European Commission has decided on the basis of Art. 45(1) GDPR that Switzerland offers a level of protection comparable to the standard of the GDPR. You can view the decision here: You can learn more about the data processed through the use of Join in the Privacy Policy at .
Zoho Corporation Pvt. Ltd. (Zoho PageSense)
To analyze and optimize our online offering, we use Zoho PageSense, a web analytics and optimization service from Zoho Corporation Pvt. Ltd., Estancia IT Park, Plot No. 140 & 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, India.
The processing is carried out exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR. The IP addresses are anonymized on the basis of Art. 46 GDPR.
Further information can be found in Zoho’s privacy policy: https://www.zoho.com/privacy.html
Data Processing on Social Media
What is Social Media?
By social media, we mean the social networks on which we have created publicly accessible profiles. You can read below which social networks these are specifically.
Who processes your data?
The respective operating companies of the social networks. You can find the individual operators below for the respective networks.
How is your data processed?
The operators of social networks are generally able to collect and evaluate comprehensive data about the behavior of visitors and users of the network. It is not possible for us to trace all processing operations in the social networks we use, which is why further processing operations not listed here may be carried out by the operators of the social networks. You can find further information on this in the terms of use and privacy policies of the respective social networks.
The processing of your data can be triggered by visiting the website of the social network or our profile page there. Even if you visit a website that uses certain content from the network, e.g., like or share buttons, data may already be transmitted to the operators of the social network. If you are a user of the social network yourself and are logged into your user account, your visit to our profile page can be assigned to your account by the operator of the social network. Even if you have not registered a user account yourself or are not logged in, it is possible that the operator of the network still collects your personal data, e.g., by recording your IP address or setting cookies. With this data, the operators can create user profiles tailored to your behavior and interests and display interest-based advertising to you within and outside the network. If you are a registered user of the network, the interest-based advertising can also be displayed on all devices on which you are or have been logged in.
On what legal basis is your data processed?
Our profiles on social networks are intended to ensure the most comprehensive presence of our company on the internet. As a company, we have a legitimate interest in this. The data processing is therefore lawful under Art. 6(1)(f) GDPR.
The data processing operations and analyses carried out by the operators of the social networks themselves may be based on other legal bases. These must be specified by the operators of the social networks.
Who is responsible for processing your data and how can you assert your rights?
If you visit one of our profiles on social networks, we are jointly responsible with the operator of the respective network for the data processing operations triggered by this visit. You can generally assert your rights against both us and the operator of the respective network.
Despite joint responsibility with the operators of the social networks, our influence on the data processing operations of the respective operator is limited and is primarily governed by the operator’s specifications.
How long is your data stored?
If we collect data via our profiles on social networks, it will be deleted from our systems as soon as the purpose for its storage ceases, you request us to delete it, or you revoke your consent to storage. Stored cookies remain on your device until you delete them. Mandatory legal provisions—especially retention periods—remain unaffected.
We have no influence on how long the operators of the social networks store your data that the operators collect for their own purposes. You can obtain information on this directly from the operator of the respective social network, e.g., in the respective privacy policy.
Which social media do we use?
What is Facebook?
A social network
Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Is your data transferred to third countries?
Yes, to the USA and also to other third countries
Where can you find more information about data protection at Facebook?
https://www.facebook.com/about/privacy/
Where can you adjust your advertising settings as a Facebook user?
As a registered Facebook user, you can adjust your advertising settings in your user account. To do this, click on the following link and log in:
https://www.facebook.com/settings?tab=ads.
What is Instagram?
A social network specializing in photos and videos
Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Is your data transferred to third countries?
Yes
Where can you find more information about data protection at Instagram?
https://help.instagram.com/519522125107875/?helpref=hc_fnav&bc[0]=Instagram-Hilfebereich&bc[1]=Richtlinien%20und%20Meldungen
Where can you adjust your privacy settings as a user?
As a registered Instagram user, you can adjust your privacy settings in your user account. To do this, click on the following link and log in:
https://www.instagram.com/accounts/privacy_and_security/
What is LinkedIn?
A social network for business contacts
Who processes your data?
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
Is your data transferred to third countries?
Yes
Where can you find more information about data protection at LinkedIn?
https://de.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy
Where can you adjust your privacy settings as a user?
As a registered LinkedIn user, you can adjust your privacy settings in your user account. To do this, click on the following link and log in:
https://www.linkedin.com/psettings/